Return & Refund Policy
BazaarBee • Rangpur, Bangladesh
BazaarBee guarantees fresh essentials and intact factory packaging. Our Doorstep Inspection policy empowers customers to verify items before making payment.
1. Doorstep Inspection & Spot Rejection
- Customers are entitled and encouraged to inspect all packaged food, baby care, hygiene, and household goods in front of the delivery rider upon arrival.
- If an item is found to be damaged, leaked, expired, unsealed, or incorrect, you may return that specific item to the rider immediately on the spot.
2. Instant COD Invoice Adjustment (Zero Refund Delay)
- Because payments are collected via Cash on Delivery, there are no bank refund waiting periods.
- Any item rejected at the doorstep is deducted immediately from your total payable amount. You pay only for the items you accept.
3. Hygiene & Non-Returnable Items
- To protect the health and safety of our customers in accordance with Bangladesh consumer hygiene standards, opened baby diapers, unsealed sanitary napkins, used personal care cosmetics, or opened food packages cannot be returned once accepted post-delivery.
- If a genuine factory manufacturing defect is identified inside sealed factory packaging after delivery, please report it to our customer care within 24 hours with photos for immediate resolution.
4. Dedicated Support Escalation
- Our customer support is available via WhatsApp (+880 1403-000991) and email (hello@bazaarbee.bd) to provide instant replacement or credit assistance for any post-delivery concerns.
BazaarBee Customer Care
For legal and regulatory inquiries, reach us at hello@bazaarbee.bd or via WhatsApp at +880 1403-000991.